Our Support model
Customer satisfaction is very important to us. We therefore place a particular focus on our Support .
Contact us…
You can reach us via the classic communication channels such as telephone, email and fax. We guarantee that your concerns will be processed quickly and satisfactorily. To the contact page…
Update contract, service account and maintenance contract
To ensure that your easydb runs smoothly, we offer you our perfectly coordinated Support services “update contract”, “service account” and “maintenance contract”.
With the update contract, your easydb always up to date. You will receive new functions and bug fixes at no additional cost. You can find out info about the .
You can use the service account to obtain all kinds of services, such as customizing. This ensures that easydb continues to optimally serve changing requirements over time. Further Info about the easydb service account can be found here .
The maintenance contract offers you the opportunity to transfer easydb We ensure that your server and your easydb run stably and are always up to date with the latest software. Details about the maintenance contract can be found here.
Further Support topics
PROGRAMMFABRIK
FOR CUSTOMERS
easydb
Contact
Programmfabrik GmbH
Heinrich-Roller-Straße 16B
10405 Berlin
Telephone +49 30 4050579-0
Fax +49 30 4050579-19