Our support model
Customer satisfaction is very important to us. We therefore place a particular focus on our support.
You can reach us via the classic communication channels such as telephone, email and fax. We guarantee that your concerns will be processed quickly and satisfactorily. To the contact page…
Update contract, service account and maintenance contract
To ensure that your easydb runs smoothly, we offer you our perfectly coordinated support services “update contract”, “service account” and “maintenance contract”.
With the update contract, your easydb is always up to date. You will receive new functions and bug fixes at no additional cost. You can find out more about the .
You can use the service account to obtain all kinds of services, such as customizing. This ensures that easydb continues to optimally serve changing requirements over time. Further information about the easydb service account can be found here .
The maintenance contract offers you the opportunity to transfer responsibility for the operation of your easydb to us. We ensure that your server and your easydb run stably and are always up to date with the latest software. Details about the maintenance contract can be found here.
Further support topics
Schwedter Straße 9B
Telephone +49 30 4050579-0
Fax +49 30 4050579-19